Frequently Asked Questions

The product information on the product pages define the success of business. With numerous other business requirements to focus on, nailing the product data that is crucial to influence buying decisions is often not given the significance it deserves.

Terminology

  What is a PIM?
A PIM (Product Information Management) is a tool to gather all your product information in a single place, enrich them and be able to distribute across multiple channels. By-product information, we mean all details related to a product such as marketing information (name, description, SEO tags, etc.) technical information (product specifications, configurations, data sheets, etc.) media information (images, videos etc.)
  What is an attribute?
An attribute is a property of a product. This may be color, size, dimensions, price etc.. There are several types of attributes for a product and with PIMworks, every attribute is configurable.
  What is taxonomy?
A taxonomy is one of the most important elements when it comes to product information management. It’s a structured hierarchical list with nodes in which products are organized based on their categories. Attributes can define for categories in a taxonomy which lets products to be classified to required nodes.
  What is a feed?
Feeds are external sources with a list of products with their data which can be ingested to PIMworks. A feed is a structured form of multiple product information that comes in different formats and sources like your ERP, database, MDM, etc
  What is a channel?
While a feed was the input that provides information to PIMworks, a channel is where you want to send the data to from PIMworks. It simply allows you to define how product information should be transformed and delivered to a particular sales channel i.e. your website, mobile app or external system through connectors.

Technology

  Are there any software requirements for PIM?
PIMworks is a very minimalist solution to all your product data problems. We’ve curated the product keeping the user experience as our first and foremost priority. To use PIMworks need an internet connection and a modern browser… that’s it!
  Are there any limits on how many products I can store?
PIMworks is a cloud-based system. Our team has taken great care in making sure that our system can support thousands of client accounts each with millions of products. What’s more, we can scale up the storage according to the needs of our clients.
  Is my data safe? What are your backup and retention policies?
We take data security seriously and all our servers are hosted in secure cloud environment with scheduled backup and BCP/ DR procedures. The software is provided in a multi-tenant architecture which means you can own and manage your data and no one else can access it.

Functionality

  What makes PIMworks different?
We have a proven track record that can be traced back to sixteen years. Our core strength is enrichment. PIMworks is not only a place to store all your data but it also to make it fortified and competent. Our expertise and prior knowledge in enrichment have been taken in to create this groundbreaking, scalable and flexible PIM solution that enriches your data as and when it processes it.
  Can digital assets be associated with products?
Yes! PIMworks includes features to support images and data sheets. You can store images, videos, and documents that can be uploaded and then be linked to your products.
  Is support included?
Each plan has an amount of support included in it, once this is exceeded we will contact you to discuss arranging a separate support plan.

Pricing

  How much does it cost to use PIMworks?
PIMworks is available on trial at no cost for 30 days post which there are plans starting from as low as $199. You can choose and upgrade your package at any time.

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