Company snapshot

A decade-old leading wholesaler and importer of home decor & furnishings, this business sells its product on 32 different sales channels and has two websites. Headquartered in the United States, they maintain a distribution facility in Southern California focusing on Drop Ship Model. They have over 100K SKUs and focus on providing top-quality products and value to customers with its vast selection of product categories, including decorative accessories, accent furniture, mirrors, wall décor, lighting, and garden.

Business Objectives

accurate data

Accurate data across all sales channels

scalable sku

Scalable solution to handle 100k SKUs

data enrichment

Automated product data enrichment

Challenges and Solutions

With a large SKU to handle in a limited time, they were struggling to import and export accurate and reliable product data to multiple channels.

PIMworks' bulk import and export feature with automated data validation allowed them to syndicate products to multiple channels within minutes.

The lack of ready-made and scalable API integrations with numerous sales channels was also wasting their time and efforts.

Highly scalable APIs with custom endpoints and webhooks were provided that reduced actions that took days to complete within minutes.

Each channel had market friendly and fluctuating product pricing, and they could not maintain and update the price information properly.

PIMworks also integrated auto-data enrichment features to their solution for consistent pricing across different sales channels.

With over 100K SKUs, the team was having a hard time creating custom product catalogs with visually appealing images.

PIMworks helped them prepare custom product catalogs with a visual rules engine which made the configuration of complex rules simple.

Improve overall customer experience with PIMworks

"With a healthy relationship with our customer success manager, managing multiple SKUs and product catalogs has never been easier," says the company's Assistant Manager of Operations.After introducing PIMworks into their business, our client has improved their overall working efficiency by 10-fold. With a dedicated customer success team to guide them, they are expanding their business to new markets by exploring the full features of their PIM software, PIMworks.